by Marthan | Ene 23, 2017 | LS Retail
The number one reason customers do not return to retail stores is bad service, says Retail Doctor Bob Phibbs. And yet, most retailers appear unaware that they are disappointing their customers: an oft-quoted study by James Allen et al. revealed that 80 percent of...
by Marthan | Ene 17, 2017 | LS Nav, LS Retail
An average customer journey today may include three, four five channels – and counting. Most people don’t even think about channels anymore: they just see your brand, no matter whether they look at your products and communicate with you in your store, on your...
by Marthan | Ene 9, 2017 | LS Retail
A good Point of Sale (POS) system is a key tool for retailers to increase sales, keep an overview of stock and provide high-quality customer service. It can, however, be difficult for non-tech savvy retailers to know which POS system they should invest in. In the past...
by Marthan | Ene 4, 2017 | LS Retail
Perhaps you are one of those retailers who frowns when people enter their store looking for stuff to buy. Maybe you find customers touching all the nice stuff in your shop rude. And let’s not even talk of those troublesome people who want to take your stuff home with...
by Marthan | Dic 26, 2016 | LS Retail
Charity retail is a big business in UK. There are about 10,000 charity stores in the country selling a large variety of items including ladies’, men’s and children’s clothing, books, toys, ornaments, kitchenware, DVD, music, computer games, furnishings and...
by Marthan | Dic 14, 2016 | LS Retail
The holiday shopping season can be a mixed bag for retailers. On the one hand, it’s a great time for selling; on the other hand, peak sale times can mean problems. When you put together crowds in search of a good deal and great bargains, the result often is less than...
