by Marthan | Nov 28, 2016 | LS Retail
The upcoming holiday season promises to be big. A stronger job market and higher wages have led to a good retail season this year; these two factors are expected to positively impact holiday sales too, according to the National Retail Foundation (NRF). Amazon plans to...
by Marthan | Nov 22, 2016 | LS Retail
Germans are very accurate. At least this is what is Germans frequently hear from people of other nationalities. But is this indeed true? In German business schools we are taught that stocktaking can be done by counting, measuring, weighing and estimating. Which always...
by Marthan | Nov 14, 2016 | LS Retail
The winter holidays, one of the biggest shopping seasons for retailers around the world, are just around the corner. Customers are already getting in the shopping mood; in many countries, Black Friday will soon inaugurate the season. This year, Black Friday is...
by Marthan | Nov 8, 2016 | LS Retail
Listen to any retail guru, they will all tell you the same thing: the quality of your customer service can make or break your retail business. Forbes reports that poor customer service loses businesses $62 billion every year. According to a recent NewVoiceMedia...
by Marthan | Nov 3, 2016 | LS Retail
Standard items and experiences are not good enough for the contemporary consumer: people are increasingly attracted to personalized items and tailored services. Let’s just look at product trends. From 3D printing, which enables any Jack and Jill to design and produce...
by Marthan | Oct 25, 2016 | LS Retail
At the beginning of August 2016, a network of over 330,000 POS systems run by MICROS, part of Oracle Corp., was hacked by a cybercrime group, leaving all merchants using the system vulnerable. The hackers also completely compromised Oracle’s main online support portal...
